Bidisha Ghosh

Expertise

Summary

Dynamic and results-driven professionel with a Master’s in Data Science from the University of Essex and hands-on experience in data analysis, reporting, and business intelligence across hospitality, and commercial sectors. Skilled in Excel, Power BI, SQL, and Python, I have a proven track record of delivering actionable insights—such as identifying cost anomalies, forecasting demand, and developing dashboards that improved customer satisfaction by 15% and supported strategic decision-making. My expertise includes statistical modeling, data visualization, and the automation of data quality checks, enhancing data accuracy and reporting efficiency. I have successfully contributed to projects in retail analytics, financial risk modeling, and predictive analytics using machine learning. Actively seeking a data analyst position—open to remote and UK-based opportunities—where I can leverage my analytical skills, technical proficiency, and passion for data-driven solutions to drive business value and innovation.
 
 

 
 
 

Experience

• hilton hotel ltd

  Operations Assistant

  101 - 500 Employees 2023 - 2025

  ·       Prepared and analysed daily transaction reports using large datasets in Excel, identifying 50% anomalies in costs and transactions.

  ·       Analysed customer survey and feedback data, applying targeted analysis to uncover service gaps, and increasing customer satisfaction scores.

  ·       Forecasted demand trends using Statistical models, contributing to a 20% boost in product awareness and pricing strategies through effective reporting.

  ●         Developed Power BI dashboards to analyse customer behaviour and sales performance, supporting data-driven decision making for stakeholders.

  ●         Designed automated data quality checks by using Macros, which reduced data entry errors and enhanced the overall accuracy and reliability of customer information.

• Ruby Consulting

  Management Intern- Supply Chain and Vendor Management

  101 - 500 Employees 2021 - 2021

  ·       Assisted in the onboarding and management of vendors, ensuring supplier data was correctly entered and maintained in the CRM systems.

  ●         Supported invoice processing and purchase order tracking using Excel and internal finance tools, reducing payment delays and improving supplier relationships.

  ●         Developed Excel-based cost reports of retail channels for use by the revenue management team, increasing reporting and budgeting efficiency.

• Skybits Technologies

  Financial Data Analyst Intern

  21 - 100 Employees 2020 - 2020

  ·       Analysed the financial performance of 50+ firms for credit risk reporting using structured spreadsheets.

  ●         Decreased debts by 30% for the State Bank of India by collaborating to build a loan prediction model from a large financial dataset using Advanced Excel and SQL.

  ●         Developed Power BI dashboards to provide insights to senior stakeholders about financial trends, analysing loan and investment data to detect the financial performance of client companies of the bank.

   

• Pranab Kanya Ashrama

  Volunteer

  2021 - 2021

  Volunteered with a Foster Home.

Education History

• Data Science

  University Of Essex

  2022 - 2023

  Modules: SQL, Applied Statistics, Modelling Experimental Data, Data Visualisation, AI/Machine Learning, and Text Analytics with R

  Passed with Distinction

• Economics

  University Of Calcutta

  2016 - 2020

  Modules: Macroeconomics, Public Finance, International Trade, Econometrics, Statistics, Mathematics

Qualifications

Interests and Hobbies

Email Bidisha Ghosh